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New starter induction, more than just a friendly face

CultureMay 9, 2015

The Challenge
New starters can invigorate any business, bringing much needed relief to overworked colleagues in times of high demand, perhaps completely changing the team dynamic for the better, while also being a tangible signal of continual investment in the business. Considering this, it is very important to get your new starters underway in the best way possible. When demands are high, the temptation to put them straight in front of their computer, workbench, or out in the field, can be strong. However, here at Employsure, we believe a well-planned induction is the key to employee success and you need to strike a balance between immediate needs and long term investment in your staff. The adjacent diagram describes this trade off.

new starter chart


How we induct new starters
We are very proud of the induction process here at Employsure, and while we are a large workplace, there are many ways to adapt what we do into smaller workplaces. It is important to remember, induction is one part of the hiring process that plays a vital part in ensuring an overall positive experience for new staff.

Day 1

• New starters arrive and are greeted by our Concierge and a member of our HR team. The equivalent for any workplace would be someone your new employee dealt with during the recruitment process
• The day is composed of informal presentations from each department head, so the new starter can see how his or her area, and more importantly their individual role, fits into the larger organisation
• Our Managing Director, Edward Mallett, gives a very personal presentation on the circumstances and reasons behind starting Employsure, the vision for the business and the values that underlie the company
• Every small business owner/operator would have the equivalent and we believe it is powerful for this to be communicated
• There is a group lunch provided where each employees’ new manager and other team members will join and get to know one another on a more social level. Your company does not have to provide lunch, simply suggesting a team lunch out or sitting together can really engrain team values from the get go

Day 2

• New starters sit with a member of each department and shadow them, in order to put the information provided on the first day into perspective, and to grasp how the business as a whole runs

Day 3 and 4

• New starters are now with their teams, who work closely with them to train them and integrate them into the business
A well designed new starter induction will reward both the company and the employee. By implementing and maintaining a program, new employees can gain a greater understanding of their responsibilities and the expectations of their role, and are able to ease into the company with more confidence.

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