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Frequently Asked Questions

  • Who is Employsure and what do you do?

    Employsure helps small business owners run safe and fair workplaces. We do this by giving employers like you the advice, support and documentation that will assist you to comply with New Zealand’s Employment Relations Act.

    Sound complex? It is, which is why we’re here. It might be better to think of us as your partner in employee management and workplace safety.

    Our services take the complexity out of workplace relations to help small business employers protect their business and their people.

    If you’re an employer, then we’re here to help you.

  • What kinds of services does Employsure provide?

    That depends on the package you purchase. We can offer employee management support, workplace safety support, or a combination of both.

    These packages can include:

    • Advice on the Employment Relations Act and your obligations, and access to software to help you manage rosters and track absenteeism.
    • Help understanding rates of pay, employee entitlements and the industrial relations system.
    • Up-to-date employment contracts, handbooks and policies for your business.
    • A workplace review to provide you with a guidance report and action plan.
    • A Health and Safety Handbook, plus forms for your staff.

    Additional packages that can be purchased through Employsure Face2Face may include in-house training, face-to-face support for employee management issues (such as disciplinary or redundancy meetings) or additional health and safety visits.

  • What benefits do clients of Employsure receive?

    We’d like to think that the main benefit of using Employsure is confidence. Confidence that you are best positioned to meet your obligations as an employer, that you are running a safe workplace and that you are building a great business.

    Just some of the practical benefits of being an Employsure client can include:

    • Access to a 24/7 Advice Line, where a team of advisers can answer questions about your obligations as an employer.
    • Access to employment contracts, handbooks and policies relevant to your business.
    • Site visits to review your work health and safety processes, with an action plan.
    • Support and guidance to assist your business in its efforts to comply with the Employment Relations Act.
    • Access to our partner law firm, who can represent you in case your business is facing litigation.

    Membership to Employsure Protect, a discretionary mutual that may cover members from the costs of legal and liability claims subject to terms and conditions of the PDS.

  • Where can I read reviews about Employsure?

    The best place to start is our Reviews Page where you can check out the positive reviews from our happy clients. You can also find us on TrustPilotFeefo and Google Reviews.

  • What is the best way to contact Employsure?

    Give us a call or drop us a line! You can call us on 0800 568 012, or send an enquiry via our Contact page and a member of our team will be in touch.

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