Glossary

Balanced Scorecard

A performance management tool. Balanced scorecards help managers monitor the individual aspects of the business (i.e. financial, customers, processes and learning) and focus on the right areas in order to reach their ideal goals. This process is effective because it allows a business to focus on the day-to-day activities without losing sight of the bigger picture.

Balanced scoreboards can be created online and managed at an affordable monthly rate with the option to allow multiple users to access the platform at once. Also the business can pre-fill data they already have to reduce setup times and get ongoing customer support.

Bereavement Leave

Taking time off work to grieve over the loss of a family member or close loved one, and take care of important matters. For example, preparing and attending the funeral, and settling the will. All employees are entitled to three days of paid bereavement leave after six months of continuous employment.

Due to the circumstances, bereavement leave is often taken at short notice. Employees can choose to split up the days of taking leave (i.e. taking two days of bereavement leave one week, then one day of leave the next week) but only with permission from the employer.

An employer may grant the employee extra bereavement leave if they wish.

Breastfeeding at Work

Employers are required, where it is practical and reasonable, to give female employees extra breaks and proper facilities so they can breastfeed and/or produce milk in a safe, private and hygienic environment.

The nature and extent of a breastfeeding arrangement will depend on the workplace itself and the resources available to the company. The Code of Employment Practice on Infant Feeding goes into great detail about the obligations and responsibilities of the employer.

Breastfeeding arrangements should be made with the full support of all staff. They should have a clear understanding of what to expect and be able to express their concerns.