Glossary

  • Key Performance Indicator (KPI)

    A measurable value that defines how well a business is doing to achieve its business goals.

    Different KPIs can be created to monitor the performance of the entire business and individual departments or employees. Choosing the right KPIs will depend on the industry, what aspect of the business need improving and the most ideal outcomes.

    These days KPIs can be created and monitored with KPI software that offer a range of customisation options. This makes it easy to quickly adjust the goal posts if the economic market or business objectives change.

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