Glossary
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Mediation Services
If a workplace dispute cannot be resolved internally, an employer or employee can directly approach a professional mediation service provider for help. In New Zealand, the Ministry of Business, Innovation and Employment (MBIE) provides free, confidential support to resolve a range of internal and external workplace disputes.
Once MBIE has collected all the information from both parties, each side will be contacted, and the mediator will arrange a suitable time and place for the mediation session to take place.