How to manage difficult employees

As a small or medium sized business owner or employer in New Zealand, one of the biggest challenges you can face is how to manage a difficult employee.  A difficult employee can be extremely disruptive and affect the morale and productivity of your entire team. They could even be the cause of exceptional employees leaving your business. 

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A difficult employee can be someone who:  

• Is disengaged and lacks taking accountability and responsibility. 
• Has a negative attitude and complaining behaviour. 
• Resists change and new ideas. 
• Has poor communication and interpersonal skills. 
• Disrupts coworkers or has an argumentative or aggressive attitude. 
• Constantly tries to undermine authority.